Is the high street prepared for in-store customer analytics?
Monitoring customer behaviour is nothing new in the retail world. Online shoppers are routinely tracked, often willingly consenting to cookies…
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WHSmith leverages data platform Xiatech for travel retail expansion
Travel retailer WHSmith has selected software company Xiatech’s hyper-integration data platform Xfuze to support its international expansion. The 10-year partnership…
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Interview: Algolia’s Reshma Iyer on how AI is set to impact retail
AI shopping assistants are rapidly becoming a key tool for online merchandisers such as Amazon to improve the way consumers…
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Creating an unforgettable customer experience in the age of first-party data
When you think of search bars, you think of Google. When you want to know the answer to anything you…
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How AI is reshaping the retail workforce
High-street favourite Wilko recently announced it will be forced to close 400 of its stores and put thousands of jobs…
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New Look to introduce in-store returns kiosks
Apparel retailer New Look has partnered with retail solutions provider ZigZag Global on drop-off kiosks for in-store returns in selected…
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Creating an efficient retail customer journey through automation
During the pandemic, retailers were forced to interact and sell solely online to keep operations afloat. Prior to Covid-19, this…
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Will 2023’s bank holiday bonanza save retailers?
Recent data shows that bank holidays and celebration events have been boosting retail sales. In fact, UK retailers reported a…
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What do consumers value in retailers?
Coveo’s annual E-commerce Relevance Report aims to show the current trends between consumers and retailers based on a survey of…
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Commerce data platform Attain partners with The Trade Desk
Media buying platform Trade Desk has partnered with the consumer data platform Attain to access its real-time performance data. This…
