UK retailers redirect food donations to 57 million charitable meals
Retailers have redirected 22,000 tonnes (t) of food to charitable purposes, including food banks, community centres, and schools, by partnering…
consumer
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How bad hiring practices can burn a retail brand
In the fast-paced world of retail, consumer loyalty is a holy grail. But retailers can often forget that consumers are…
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Transforming menopause retail: Next, Boots, QVC scoop GenM Awards
Research shows that 87% of menopausal women feel overlooked by retail brands while 90% wish brands would do more to…
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Live shopping and the modern consumer
Once only the playground of TV shopping channels, live shopping, also known as social commerce, has boomed among consumers with…
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Untangling the eCommerce web
In this day and age, eCommerce is a presence that both major and minor retailers find difficult to ignore. GlobalData…
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AI browser extension aims to end fake e-commerce reviews
Artificial intelligence (AI) company Polygraf has launched a browser extension to detect fake and AI-created online reviews across e-commerce sites.…
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How to minimise returns fraud while retaining customer loyalty
In recent years, consumers have turned to online shopping more frequently, discovering new ways to handle the products they receive.…
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How retailers can win the returns battle
Reverse logistics has never been a simple issue, but retailers are facing a new impetus to get a handle on…
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E-commerce fraud: a crisis for global retailers
New research from fraud prevention company Ravelin finds that new solutions are desperately needed as businesses struggle to address spiralling…
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Criteo launches supply-side commerce platform
Commerce media company Criteo has launched Commerce Grid, a supply-side platform (SSP) to bring its proprietary commerce audiences to both…
