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The Floor Room faces administration, 200 jobs at risk 

PwC advises customers to contact their payment card providers to explore the possibility of refunds.

Jangoulun Singsit August 12 2024

UK home improvement store The Floor Room has entered administration, resulting in the immediate closure of its 34 concessions and the loss of 200 jobs. 

The retailer, known for selling carpets, laminates and other flooring types, appointed administrators Adam Seres, Zelf Hussain and Peter Dickens from PricewaterhouseCoopers (PwC) on Friday 9 August 2024.  

A statement on The Floor Room website read: “Following the joint administrators’ appointment on 9 August 2024, The Floor Room ceased to trade. 

“As a result of the administration, The Floor Room is unfortunately unable to fulfil orders that have been placed.” 

Founded in 2023, the company is a subsidiary of Nestware Holdings and has been operationally dependent upon Carpetright.  

It trades through concessions in 34 John Lewis stores, one dedicated store in London and online. 

John Lewis expressed concern for the affected customers and employees.  

The retailer stated: "If anyone has an outstanding order with the Floor Room, we are committed to doing everything in our power to help and support them." 

PwC has advised customers to contact their payment card providers to explore the possibility of obtaining refunds.  

Joint administrator at PwC UK,Adam Seres explained that the company's management was unable to secure additional funding or find a buyer following Carpetright's insolvency.  

Its financial situation therefore rendered continued trading unfeasible.  

Seres added: "It is with sincere regret that this outcome has had to result in the redundancies of the majority of employees." 

PwC has pledged to assist those affected and expedite the processing of redundancy claims. 

In July 2024, Carpetright filed a notice of intention to appoint an administrator as it seeks to secure additional funding to safeguard its future. 

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