Costa Rica supermarket chain Megasuper recently upgraded its customer shopping experience by deploying Self Checkout System 7 from Toshiba Global Commerce Solutions across its stores.
The retailer operates a network of 78 stores serving 1.2 million customers.
It is among the first retailers in Costa Rica to adopt such advanced self-service technology.
The new system will streamline operations, increase sales and provide robust security measures.
Megasuper CIO Jonathan Velasquez said: "Megasuper is a leading retailer in Costa Rica thanks to our amazing shoppers. We are implementing self-checkout technology to provide enhanced shopping experiences and better customer service, which is a top priority for our company.
“Toshiba’s cutting-edge technology, trusted consulting guidance and expert support services all align with our goals to better connect with our shoppers and reaffirm Megasuper as a technology-driven retail leader.
“Strategic technology solutions like the Self Checkout System 7 are the future of retail and will play an important role in delivering an unparalleled experience to our customers.”
Toshiba's Self Checkout System 7 is designed for shopper ease and straightforward operation by store associates, offering a smoother checkout experience.
The company collaborated with regional partners Rhiscom and GBM on the integration of the new systems with Megasuper's existing point-of-sale software and ongoing service support.
Solutions integrator Rhiscom is facilitating the transition to the new checkout systems, while GBM provided Megasuper with expert advice, integration solutions and support services.
Toshiba Global Commerce Solutions Americas sales senior vice-president Eugene Shvartsman said: “Toshiba Global Commerce Solutions is proud to empower them with agile technology that meets the needs of today’s consumers and retail environments and can be adapted and customised to advance with the business changes of tomorrow."
In February 2024, Mexican grocery retailer Chedraui also announced the deployment of Toshiba's Self-Checkout System 7 to improve shopper experience.
