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IKEA announces closure of R City Mall store in Mumbai, India 

The company emphasises its continuing commitment to the Mumbai market, with plans to develop new omni-channel formats.

Jangoulun Singsit February 23 2024

Swedish home furnishing retailer IKEA has revealed plans to close its store in R City Mall, Mumbai, India by mid-2024.  

Opened in 2022, the R City Mall store was part of IKEA's strategy to explore smaller format stores in India.  

The 70,000ft² store offered a limited selection of IKEA products and employed 100 people. 

IKEA India stated: "This strategic decision is at the back of the learnings we have had in terms of customer experience and aligned to our vision of creating a leaner and faster retail business in the country.”  

Despite the closure, the company emphasises its commitment to the Mumbai market, with plans to develop new omni-channel formats, expand the Navi Mumbai site and enhance its online presence across the state of Maharashtra. 

The decision will “further allow [the company] to consolidate our Mumbai operations to Ikea Worli and Ikea Navi Mumbai and [our] online presence, while exploring newer opportunities for future growth.” 

Employees at the R City store will be offered opportunities at other locations. 

"Taking care of our dedicated co-workers is our highest priority. We are committed to supporting them with equal growth opportunities and a seamless transition and having them continue to be a part of the IKEA family," stated IKEA India. 

IKEA operates three large-format stores in Hyderabad, Navi Mumbai and Bengaluru, and has plans to expand further in India with upcoming stores in Delhi-National Capital Region and a shopping centre in Gurugram.  

In January 2024, the home furnishing retailer launched its e-commerce deliveries to thousands of pin codes across 62 districts in four Indian states.  

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