Daily Newsletter

25 August 2023

Daily Newsletter

25 August 2023

IKEA Canada unveils new small format store in Scarborough

The store houses more than 2,500 cash-and-carry products.

Jangoulun Singsit August 24 2023

IKEA Canada, a part of IKEA store operator Ingka Group, has opened a new small format store in Scarborough Town Centre, Toronto.

The 7,489m² store features IKEA’s traditional one-way flow layout, two entrances/exits and check-out lanes.

IKEA Scarborough Town Centre houses more than 2,500 cash-and-carry products and features digital tools throughout.

Shoppers will also have access to convenient services, including assembly, returns, home delivery and a dedicated Planning Hub.

In addition, the store offers home delivery and pick-up options for larger furniture.

Customers can pick up furniture at any pick-up location across the city or at the IKEA Pick-up Point in the store.

Besides furniture, the store will serve contemporary and classic Swedish dishes such as meatballs, veggie dogs and the much-loved frozen yoghurt.

IKEA Scarborough Town Centre is the retailer's 16th store in Canada and its second small-format furniture store.

The store will open from 10AM to 9PM on Monday – Saturday and from 11AM – 7PM on Sundays.

IKEA Canada CEO and chief sustainability officer Selwyn Crittendon said: "The opening of the IKEA Scarborough Town Centre store brings us closer to where we want to be – more accessible to our customers, more convenient and truly omnichannel.

"All of us at IKEA Canada are energized and proud to open our second small-format store, designed to meet the needs and dreams of the Scarborough community and beyond."

Ingka Group operates a network of 389 IKEA stores in 32 countries, including 16 in Canada.

In 2022, IKEA Canada recorded a total footfall of 26 million in its stores and 189 million visitors to IKEA.ca.

In June this year, IKEA Canada launched a new artificial intelligence (AI)-powered digital experience to enhance customers’ experience.

COVID-19 drove rapid digitalization within the retail and apparel sector

As ecommerce experienced booming growth during the COVID-19 pandemic, retailers accelerated their digitalization strategies to keep up with demand. The cloud has become an important model for delivering and maintaining enterprise IT resources. Many retailers have developed in-house cloud divisions that will allow them to better exploit the cloud’s capabilities. However, for those players that do not have the necessary skills in-house, the cloud can pose some significant challenges.

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