Mexican grocery retailer Chedraui has announced the deployment of Toshiba Global Commerce Solutions’ Self-Checkout System 7 to improve shopper experiences.
The initiative is part of Chedraui's strategy to align with the evolving needs of the retail industry and offer consumers more efficient and varied checkout options.
The retailer, which operates 438 branches across Mexico as of 30 September 2023, announced that the system's installation was almost complete in late 2023.
The rollout was supported by Toshiba's premier business partners, Rhiscom and LODES Consultores.
Serving as a solutions integrator, Rhiscom implements Toshiba’s intuitive user interface while LODES Consultores delivers the hardware and software requirements.
Toshiba's Self-Checkout System 7 is powered by CHEC [Checkout Environment For Consumer Service] software and allows retailers to offer fast, simple checkout experiences and personalise in-store interactions.
The system's retail-inspired design is adaptable and is offered as cash-recycling, cashless or kiosk.
Its modules can be reconfigured to meet the specific needs of each store while delivering reliability and security, and meeting compliance standards.
Chedraui chief information officer Pilar Rojas said: “Our customers are our priority, and we know that we had to integrate a self-checkout solution to meet the needs of our shoppers to stay competitive with other grocery retailers. We evaluated multiple self-checkout options from other companies. Toshiba is a trusted strategic partner, and we decided on the Self Checkout System 7 because the pilot proved that it is more intuitive and easier for consumers to use.
“We look forward to implementing self-checkout in more of our stores across Mexico and providing consumers an innovative shopping experience while enhancing our current in-store technology systems.”
The adoption of self-checkout systems is a growing trend in the grocery industry and in the larger Latin American region, as consumers now expect more checkout options for an enhanced shopping experience.
