PnP Loyalty has announced plans to leverage Epson America’s OmniLink Merchant Services (OMS) platform for its new retail and restaurant customer engagement platform.

PnP Loyalty provides loyalty, CRM and digital rewards solutions for convenience stores and chain restaurants.

Related Company Profiles

View all

As part of its new engagement solution, the company will leverage Epson's OMS cloud to offer the key features that are required to help clients set up rules to automate communications by understanding their guests' behaviors.

Epson America POS printers and robotics product management director Gregg Brunnick said: "We are pleased to be working with PnP Loyalty, an innovative customer engagement solutions provider that works behind the scenes to truly understand the value of data and supports all loyalty marketing needs for chain restaurants and retail stores.

"One of the biggest benefits of our partnership is that it has eliminated the POS integration challenges for PnP Loyalty. They can roll out to chains, across multiple POS platforms by simply upgrading our receipt printer."

The solution will help to take up customer engagement through a guest facing tablet, a mobile app, or a combination of both.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.
"One of the biggest benefits of our partnership is that it has eliminated the POS integration challenges for PnP Loyalty."

Epson's OmniLink receipt printer's cloud card and PnP Loyalty's plug-and-play function enable integration with almost any POS system to capture data and run customer engagement programmes.

The OMS platform opens up the options and choices for retail and restaurant operators to access a global network of cloud and mobile-based tools. 

Partners adopting the platform are DTT Surveillance, Expensify, Fishbowl, GuestDNA, GuestMetrics Livelenz, Mobivity, NimbleSchedule, Onosys, PnP Loyalty, 7Shifts, Spendgo, Tacit Innovations and TransactionTree.