US-based used car e-commerce platform Carvana has opened a fully automated coin-operated car vending machine in Austin, Texas.
The launch comes just two months after the firm opened a car vending machine in Houston.
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The Austin launch will offer an innovative pick-up experience for customers who buy a car online from the company.
The all-glass, five-storey structure outlet comprises three delivery bays and stocks up to 20 vehicles that are loaded prior to a customer’s pick-up.
In addition, Carvana customer advocates are available on-site to offer a personalised pick-up experience.
Carvana founder and CEO Ernie Garcia said: “We launched our free car delivery service in Austin in late 2015, and we’ve received positive feedback from customers in the area since then. The demand has been so great that it made sense for us to deepen our service in Austin with a car vending machine.
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By GlobalData“Austin has an incredibly vibrant tech and innovation scene that aligns with Carvana’s mission, so we couldn’t be more excited to bring the next car vending machine to the city.”
Customers can search and buy their desired car online at the company’s website. They also have the option to trade-in a car and secure vehicle financing through Carvana.
Once the purchase is complete, customers can choose to have their car delivered directly to their door as soon as the next day, or they can opt to pick it up at one of Carvana’s car vending machines.
At the time of pick-up at a vending machine, the customer receives an oversized Carvana coin to activate the vending machine.
The purchased car then automatically gets retrieved from the tower and conveyed through the machine until it reaches a delivery bay, where the customer can take possession of the vehicle.
The company claimed that customers can have seven days to test the car and within that window, if they are not completely satisfied, they can return their car for any reason for a refund.
Image: Carvana opens its coin-operated car vending machine in Austin, Texas. Photo: courtesy of Carvana.
