Marks & Spencer (M&S) has celebrated the reopening of its Liverpool Street station mezzanine store in central London, which was the first ever M&S convenience store at a mainline railway station when it opened in November 2001.
The renewed store has been transformed with an additional entrance and revamped chilled and floral sections, alongside the introduction of bakery products, offering a more targeted Food On the Move range.
Go deeper with GlobalData
Customers can access three additional self-service tills to reduce waiting time.
The renewed store is focused on customers shopping for immediate consumption, with an offer of sandwiches, salads, bakery and drinks. Those looking for food for later in the day – ready meals and ready-to-cook options – can visit the second M&S store at Liverpool Street station’sWest Mall.
M&S convenience growth
The Liverpool Street station opening is part of the retailer’s plan to invest in its convenience channel, aiming for a presence in more than 40 UK train stations by the end of 2024, as well as in hospitals and airports across the country.
This includes two new stores on Ealing Broadway, London, which opened in June 2024, and one in Belfast in Northern Ireland, set to open in October.
How well do you really know your competitors?
Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
Thank you!
Your download email will arrive shortly
Not ready to buy yet? Download a free sample
We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form
By GlobalDataThe Liverpool Street mezzanine site reinforces the partnership between M&S and foodservice operator SSP. The company currently runs 55 franchised M&S convenience stores across rail and air locations, as well as some in hospitals.
M&S Food managing director Alex Freudmann commented: “Our renewal programme is all about making sure we have the right stores in the right place and with the right space, and this applies to our convenience stores as well. The convenience channel complements our wider business and provides a halo effect.”
The retailer recently revealed plans to open a new flagship store in Bath, UK with an investment of £17m.
