Ocado will develop and operate the customer fulfilment centres (CFCs) for Kroger. Credit: User:Waggers.

US-based retailer Kroger has entered a service and operational agreement with UK online supermarket Ocado Group to develop customer fulfilment centres (CFCs).

Under the deal, Kroger will place an order for 20 CFCs over the first three years, with the first three orders placed by the end of 2018. Ocado will develop and operate the CFCs.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

Ocado Solutions CEO Luke Jensen said: “We are delighted to have signed this services agreement with Kroger which sets out the key parameters for our working relationship going forward.

“The Kroger and Ocado teams have been working hard for some time to prepare for the opening of the first CFCs in the United States.

“The online retailer is due to invest around £90m for the first three CFCs and more than £500m for the remaining centres through funding arrangements.”

“We are very excited at the prospect of helping Kroger bring new services and value to its customers and transform the food retail market in the US.”

In addition, the online retailer is due to invest around £90m for the first three CFCs and more than £500m for the remaining centres through funding arrangements.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

The company will install and maintain modules of mechanical handling equipment (MHE) for required throughput and is planning to deliver Kroger’s CFCs within two years of the order.

Kroger business development senior vice-president Alex Tosolini said: “This is a significant step toward both solidifying our partnership with Ocado and redefining the Kroger customer experience.

“The alliance will bring to the US Ocado’s unparalleled innovation and technologies. This is exciting news and will help accelerate our vision to serve America through food inspiration and uplift.”