Also included in the recall are 3lb. multipacks of Kraft Singles American Pasteurized Prepared Cheese Product with a carton UPC of 0 2100060491 3 and a “Best When Used By” of 09 JAN 2024 through 13 JAN 2024 and 16 JAN 2024. Credit Kraft Heinz.

Kraft Heinz has issued a voluntary recall for approximately 83,800 cases of individually wrapped Kraft Singles American processed cheese slices.

This action follows the identification of a temporary issue on one of their wrapping machines, which has the potential to result in a thin film remaining on the cheese slice after the removal of the wrapper.

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This film, if left on the slice, may lead to discomfort and pose a potential risk of gagging or choking.

Affected product details

The recall specifically pertains to the following product information for Kraft Singles American processed cheese slices:

  • 16oz. Kraft Singles American Pasteurised Prepared Cheese Product
  • Individual package UPC: 0 2100061526 1
  • “Best When Used By” dates: 10 JAN 24 through 27 JAN 24
  • The recalled individual packages will bear an S and 72 in the Manufacturing code.

Additionally, the recall includes 3 lb. multipacks of Kraft Singles American Pasteurised Prepared Cheese Products with the following specifications:

  • Carton UPC: 0 2100060491 3
  • “Best When Used By” dates: 09 JAN 2024 through 13 JAN 2024 and 16 JAN 2024.

Discovery and response

The recall initiative stemmed from multiple consumer complaints received by Kraft Heinz, reporting the discovery of plastic film adhering to the cheese slices.

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Of note, six of these complaints involved consumers experiencing choking or gagging incidents related to the issue. Importantly, there have been no reports of injuries or severe health consequences linked to this matter.

Kraft Heinz swiftly addressed the problem by rectifying the wrapping machine responsible for the affected slices. The Chicago-based company says it has carried out rigorous inspections on all other processing machines to prevent a recurrence of the issue.

Consumer guidance

Consumers who have purchased the impacted products are strongly advised against consuming them. Instead, they are encouraged to return these items to the respective store of purchase for an exchange or a refund.

The company has issued an apology for any inconvenience caused by this recall, saying it remains dedicated to addressing this matter efficiently and effectively to ensure consumer safety.