The retail industry continues to be a hotbed of innovation. Activity is driven by technology, convenience, and risk mitigation, and growing importance of technologies such as QR codes, RFID technology, smart checkout, and autonomous delivery robots and store assistants. In the last three years alone, there have been over 133,000 patents filed and granted in the retail industry, according to GlobalData’s report on Robotics: Cashierless store. Buy the report here.
According to GlobalData’s Technology Foresights, which uses over 128,000 patents to analyse innovation intensity for the retail industry, there are 70+ innovation areas that will shape the future of the industry.
Cashierless store is a key innovation area in robotics
A cashierless store is a store allowing customers to shop for products and make payments at checkout without the need to wait in queues at stills. Such stores are also called checkout-free stores, till-less stores, or just walk out stores. These stores use technologies such as sensors, cameras, deep learning, etc. to monitor and track customer movements for store management purposes.
GlobalData’s analysis also uncovers the companies at the forefront of each innovation area and assesses the potential reach and impact of their patenting activity across different applications and geographies. According to GlobalData, there are 10+ companies, spanning technology vendors, established retail companies, and up-and-coming start-ups engaged in the development and application of cashierless stores.
Key players in cashierless store – a disruptive innovation in the retail industry
‘Application diversity’ measures the number of different applications identified for each relevant patent. It broadly splits companies into either ‘niche’ or ‘diversified’ innovators.
‘Geographic reach’ refers to the number of different countries each relevant patent is registered in. It reflects the breadth of geographic application intended, ranging from ‘global’ to ‘local’.
Patent volumes related to cashierless stores
Company | Total patents (2021 - 2023) | Premium intelligence on the world's largest companies |
Toshiba | 180 | Unlock Company Profile |
Nant Holdings Ip | 136 | Unlock Company Profile |
Cox Enterprises | 120 | Unlock Company Profile |
Walmart | 102 | Unlock Company Profile |
NEC | 32 | Unlock Company Profile |
Evryx Acquisition | 12 | Unlock Company Profile |
Trax Technology Solutions | 9 | Unlock Company Profile |
Mashgin | 9 | Unlock Company Profile |
Casio Computer | 7 | Unlock Company Profile |
Wistron | 6 | Unlock Company Profile |
JPMorgan Chase | 5 | Unlock Company Profile |
Source: GlobalData Patent Analytics
Toshiba is one of the leading patent filers in cashierless store technology. Some other key patent filers in the space include Nant Holdings, Cox Enterprises, Walmart, and NEC. Japanese tech firm Retail AI recently partnered with Toshiba Tec (subsidiary of Toshiba) and its ELERA Commerce Platform to grow its cashierless technology.In terms of application diversity, Cox Enterprises leads the pack. Walmart and Evryx Acquisition stood in the second and third positions, respectively. By means of geographic reach, Wistron held the top position, followed by Toshiba and Mashgin.
Cashierless stores will become more common in the near future as technological advancements become more accessible to the retail sector. The emergence of this format will offer more convenience to customers and help to optimise costs for large retail chains as automation gains traction.
To further understand the key themes and technologies disrupting the retail industry, access GlobalData’s latest thematic research report on Retail.
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