All articles by Jessica Paige

Evolving retail workforce management post-pandemic: Fourth

Retailers are working hard to move past the pandemic and its drastic hit to their sales by innovating and transforming the way…
How retailers can navigate the delivery experience gap: Sorted

E-commerce is booming due to the effects of the pandemic and evolving customer expectations and delivery volumes are growing as…
What we can learn from Germany’s approach to ecommerce innovation

The pandemic has heavily impacted German retailers, as it has other merchants across Europe. Despite this, the German retail industry…
Protecting shop workers requires better in-store evidence gathering

Violence and abuse towards shop workers is becoming endemic in British society. Video-technology company Reveal CEO Alastair Field tells Retail…
How retailers can adapt to digital transformation with live video shopping

Fuelled by global lockdowns and a fierce increase in digital expenditure, the retail landscape has undergone tremendous changes. Retailers who…

Will the return to the high street signal a rise in crime and terrorist threat?

The rollout of vaccinations and a better understanding of managing Covid-19 means that people are starting to return to the…
Major retailers face scepticism over sustainability claims

Retailers need to “do more to convince consumers of their concern for the environment” as consumers remain sceptical over sustainability…
How retailers can win loyalty from ‘convenience-driven’ consumers

It has been over ten weeks since non-essential high-street shops reopened in the UK after a third national lockdown and,…
How AR is becoming the new standard in retail: Poplar Studio

The pandemic has changed the world in how customers view retailers. Traditional shopping journeys have changed, and many have developed…
Opinion Piece: Retailers need to recognise the importance of reviews

“I’m not sure precisely when, how, or why it started happening, but for years now, whenever I’m about to make…