Luxury apparel and accessories brand Vince has deployed Teamwork Commerce’s advanced point-of-sale (POS) system at its flagship store in London.
The retailer previously used a traditional POS system, but this had mobility limitations and required extensive staff training.
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To address increasing requirements from business and customers, Vince sought a solution with a user-friendly interface that unifies commerce and facilitates seamless customer interactions.
Vince chief transformation and technology officer Heather Wilberger stated: “At Vince, we are always looking for ways to improve our technology to ensure our customers have the best experience possible. Working with Teamwork Commerce will enable us to position ourselves where we want to be while helping us deliver high-quality customer experiences seamlessly.”.
The cloud-based mobile POS retail software by Teamwork Commerce operates exclusively on iOS devices and empowers associates to assist customers from any location within the store.
The solution is expected to reduce checkout queues and enhance the overall shopping experience by integrating with business operations and supporting real-time data across all channels.
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By GlobalDataThe new POS solution will also be integrated with Adyen‘s payment system and Teamwork Commerce gift cards.
Teamwork Commerce CEO Michael Mauerer said: “Customers today expect brands to create seamless transactions across all channels. Retailers who can live up to this expectation will not only enhance the customer experience but will develop a competitive advantage as well. We’re proud to be supporting Vince at its London store to help the brand meet its customer and business needs.”
Established in 2002, Vince sells women’s and men’s ready-to-wear, footwear and accessories through 50 full-price retail stores and 17 outlet stores.
In February 2024, British fashion brand Reiss adopted Teamwork Commerce’s mobile POS system across its bricks-and-mortar stores in the US.
