Home improvement retailer Lowe’s, in partnership with OneRail, has announced expansion of its same-day delivery service across the US.
The service is available for orders placed on Lowes.com and the Lowe’s mobile app, with deliveries expected in a matter of hours.
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Customers can order from tens of thousands of products including building materials, décor, and seasonal and outdoor living items that are in-stock at a nearby store.
Same-day delivery is available for orders placed by 2pm local time, while orders after 2pm get delivered the following day.
Lowe’s chairman and CEO Marvin Ellison said: “Utilising all of our 1,700-plus stores for online delivery and fulfilment is essential to becoming a true omnichannel retailer. Lowe’s knows our customers want fast delivery options and convenient ways to get the products they need across the home – whether it’s preparing the backyard for summer BBQs or getting building materials to the Pro’s jobsite on the very same day.
“This same-day delivery expansion delivers on our Total Home strategy to bring more omnichannel shopping capabilities to DIYers and Pros alike.”
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By GlobalDataBased in Mooresville, North Carolina, Lowe’s operates more than 1,700 home improvement stores in the US and employs approximately 300,000 associates.
In 2022, the retailer started testing same-day delivery with OneRail in select markets.
OneRail founder and CEO Bill Catania said: “The ability to execute same-day delivery fulfilment, whether the customer is placing an order online or on a mobile app, is at the heart of omnichannel transformation and enabled by our OmniPoint software platform and 12-million-driver network.”
In May this year, Lowe’s reported that its comparable sales fell 4.3% in the first quarter (Q1) of the fiscal year (FY) 2023 compared with Q1 of FY22.
