Chilean supermarket chain Cugat has integrated Toshiba Global Commerce Solutions’ self-checkout systems into its retail operations.
The move seeks to boost company’s growth and foster innovation within its service offerings, increasing efficiency and enhancing shopper experience.
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Cugat will streamline its checkout process, improve transaction speeds and maintain compatibility with its existing systems without relying on additional service providers.
With a base in Rancagua, Chile, Cugat operates a network of 18 supermarkets and is currently expanding with two more stores under construction.
Cugat executive controller Christian Bravo stated: “The deployment of Toshiba’s self-checkout significantly enhances our customer service. By addressing specific challenges around operational efficiency and weight validation, Toshiba enables us to better manage our points-of-sale and improve the shopping experience for our valued customers. We look forward to expanding this technology to more locations as we continue to grow and innovate.
“Toshiba’s self-checkout seamlessly integrates with our existing infrastructure, reducing dependency on additional providers, improving transaction speed and optimising the checkout process.”
The successful implementation of Toshiba’s Self Checkout systems signifies potential for broader application throughout Cugat’s branches.
Toshiba is committed to supporting Cugat’s retail evolution by executing solutions that boost the company’s competitive edge in the market.
Funziona Retail, the business partner of Toshiba, played a pivotal role by providing expertise tailored to Cugat’s operational requirements and technological needs.
Rhiscom emerged as a crucial solutions integrator, ensuring effective collaboration and smooth implementation of the project. The combined efforts of Funziona Retail and Rhiscom have facilitated efficient project delivery.
Toshiba global commerce solutions Latin America sales vice-president Manuel Medecigo stated: “The successful deployment of the Toshiba self-checkout effectively addresses significant operational challenges and optimises checkout processes. This achievement enhances Cugat’s efficiency and sets a solid foundation for its future expansion and technological advancements.”
Several retailers have deployed Toshiba’s self-checkout technology.
In 2022, South American retail company Grupo Éxito implemented the technology across its stores in Colombia.
